turkish airlines announcement

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will be collected. For tickets issued before November 30, 2020 for flights between December 1, 2020 and January 31, 2021 (included) arriving to and/or departing from Turkey (excluding transit flights and including domestic flights and flights to Turkish Republic of Northern Cyprus), a refund request can be submitted based on the following conditions. Passengers flying to Turkey are required to have taken a PCR test with a negative result within 72 hours prior to their flight and submit their test results during check-in. Effective from June 6, 14:00 (IST Local) / 11:00 (GMT), additional data is mandatory for ticketing purposes during reservation processes for all domestic Turkish Airlines flights. Passengers between 12 and 18 years of age may travel intercity if they are accompanied by a parent, first degree relative or guardian. Baggage irregularity report and follow-up. With this bulletin only new travel date is extended and no revision is applied for other rights. Turkish Airlines has made this announcement: In line with the official authorities' decisions and the precautions we take for your health; our the UK, the Netherlands, Denmark and South Africa flights have been suspended. Application defined in this bulletin includes extraordinary cases which are not covered within "Flight and Service Irregularities Procedure"(Pr.10.67.006). New travel dates can be decided up to new departure date of travel. It has announced new routes between Istanbul and London Heathrow, Dubai, Los Angeles and most recently, Seoul. ­Our citizens aged 65 and older, and under the age of 18 from abroad will not be required to have a Travel Permit Document or be accompanied by a parent/guardian on connecting flights within Turkey (domestic flights). Turkish Airlines resumed domestic flights on June 1st. After the HES code check during ticketing and inside the airport, passengers with codes that indicate unsuitability for the flight will not be permitted to board the flight. Passengers who made an international departure from Turkey and arriving abroad (including TRNC flights) but are not accepted to the connecting flight at the transfer points of Ankara Airport (ESB), Istanbul Airport (IST) and Sabiha Gökçen Airport (SAW) due to the obligation to submit the PCR test or other tests determined by the country authorities: if you failed to submit such tests on time and/or due to country restrictions, you are not entitled to a return. Turkish Airlines Vision & Mission Sector Overview Shareholding Structure History Organizational Chart Group Companies Financial & Operational Financial Results Annual Reports Board’s Activity Report Presentations Traffic Results The safety and well-being of our passengers is our utmost priority at Turkish Airlines. Turkish Airlines 690 Istanbul (IST) - Cairo (CAI) Airbus A321-200 TC-LSG June 30, 2019 In the event the passenger exercises his or her right not to provide contact details it is incumbent on the Agent to indicate that the passenger has declined to provide such details, and to enter the refusal in the PNR to limit any statutory liability. We wish you safe travels! The final report for the accident that TC-JGE registered Turkish Airlines aircraft suffered prior to its landing while performing the TK1951 Istanbul-Amsterdam flight on Wednesday, February 25, 2009, has been released by the Dutch Safety Board. If reservations are not cancelled before scheduled departure time of flight, reservations will be accepted as no-show and the change requests will be made according to the original ticket rules. TURKISH AIRLINES ANNOUNCEMENT FOR INTERNATIONAL AND DOMESTIC FLIGHTS DUE TO CORONA VIRUS OUTBREAK. The passenger departs Turkey, has a connecting international flight and is prevented from flying due to country-specific restrictions or tests requested by the country authorities, The passenger is permitted to board the flight even though the obligation to take a PCR test or other tests specified by the authorities of the first point of departure are not fulfilled and the results are not submitted or if the PCR test expired due to stopover, delay and similar reasons and/or if the passenger is not permitted to board the connecting flights at Istanbul Airport (IST), Sabiha Gokcen Airport (SAW) and Ankara Esenboga Airport (ESB) transfer points due to country-specifif restrictions (including TRNC flights). The ticket is issued for a scheduled domestic and international Turkish Airlines and AnadoluJet flight (including flights departing Turkey and arriving TRNC) departing Turkey between June 11 and February 28, 2021 (included) but the passenger is not accepted by the destination country and/or is COVID-19 positive/first contact. •Cargo/Mail carried during the period of December 2020 increased by 6.5% to 147,396 tons from 138,446 tons in December 2019. While new reservation is being made by the passenger fare differences that may be incurred due to the change request (service charge, currency differences, differences of class, date and route changes, tax differences) will be collected. Regarding the content, FOID and PHES fields will be separately added for each passenger. If the same booking class in the same cabin is not available, fare differences and other charges will be charged wıthout applying rebooking/rerouting penalties. Turkish Airlines has made this announcement: GeminiJets Models Hot New Photos – Top 100. Dear Passengers, All our passengers to have a flight on the relevant dates will be exempt from the partial curfew restrictions to be applied as of Friday, 01 December 2020 as per the circular by the Ministry of … Reward ticket returns are not within the scope of the campaign. Members and BSP Airlines shall use these contact details exclusively for the purpose of operational notifications, e.g. You can create a voucher worth 15% more than the ticket price. This bulletin will be also valid for non-changable promotional tickets. 4) Open-ended procedures can be made by Turkish Airlines sales office, sales agents where the tickets are purchased and call center. An important announcement from Turkish Airlines: To the attention of all passengers flying to Turkey or another country via Turkey Passengers flying to Turkey or another country via Turkey are required to submit a negative PCR test, sampled maximum 72 hours … 1 Dec 2020, 15:18. Here's part of announcement from their website: "According to the measures taken by the official authorities, the requirement for transit passengers having a … # turkishairlines # COVID19 # travel. You can perform your ticket change/return transactions through Turkish Airlines sales offices and the call center. Turkish Airlines aircraft photo gallery: Turkish Airlines … Children under 18 years of age may travel intercity without a Travel Permit Document, if accompanied by their parent/guardian. 5) Issue Date For New Travel: There is no restriction on issue date. To benefit from your refund right, you must be able to document the restriction on travel. For all individual and group tickets purchased between March 21, 2020 - May 20, 2020 (included) original booking on flights up to December 31, 2020 (including AnadoluJet flights); (including TK stock(235) tickets including interline flights (Codeshare or SPA)) rebooking/rerouting or open-ended tickets requests will be applied according to the following conditions without considering fare rules, these rights will be valid for the tickets provided that cancellation is made before the scheduled departure time of the flight. In order to board our domestic flights, it is vitally important that our passengers have a health status suitable for flying. Turkish Airline Announcement for their Passengers. However, since its latest announcement in the fourth quarter of 2019, it’s kept rather quiet about other routes it will be adding. Turkish Airlines Lounge Miles&Smiles at Istanbul Airport International Terminal, Turkish Airlines Lounge Domestic at Istanbul Airport Domestic Terminal, Turkish Airlines Lounge Domestic at Ankara Esenboga Airport Domestic Terminal and Turkish Airlines Lounge Washington D.C. at Washington D.C. Dulles International Airport are providing services for our passengers, following the implementation of additional hygiene measures. Fees for services of Turkish Airlines such as seat selection, extra baggage, etc. Issue Date For New Travel: There is no restriction on issue date. Turkish citizens 65 years of age and older are not required to obtain a Travel Permit Document for connecting flights (domestic flights) if they can prove that their flight will continue abroad. Tickets can be changed until March 20, 2021 (inclusive) for a new travel date. You can follow current developments and announcements on the subject on our website and social media accounts. Urgent Message from Turkish Airlines: ⚠️ *High Importance* ⚠️ Dea... r All, Starting from *TK0713 / 30DEC* All Passenger of Turkish Airlines will need to submit *mandatory PCR test* before check-in. Qatar Airways was pleased to wrap up 2020 with the delivery of its 5... 3rd Airbus A350 on the final day of the year. In this context, the flights will be carried out: Monday and Saturday: (Time information is based on local time) 8) Open-ended procedures can be made by Turkish Airlines Sales Office, sales agents where the tickets are purchased and call center. Extension Of Validity: Validity of ticket can be extended until December 31, 2021(included). Turkish Airlines | Miles&Smiles - Coronavirus: Flight cancellations and entry restrictions - TK should take a lesson from Pegasus. The interline flight tickets can be changed without paying an additional fee provided that they are in the same fare class. You can perform your change-to-open ticket transactions through Turkish Airlines sales offices, the call center, and the agencies from which the ticket was purchased. Passengers who were unable to board the scheduled Turkish Airlines and AnadoluJet flights departing Turkey between June 11, 2020 and February 28, 2021 because they were not accepted by the destination country and/or have a positive COVID-19 test result and/or unable to board their flights because of the PCR test applied for flights arriving to/transiting from Turkey, may change their ticket, request a refund, change their ticket to an open ticket, or extend the validity of their ticket. If traveling to the airport during these times, passengers must submit flight documents (mobile boarding pass or ticket screenshot) at the checkpoints. Examples of the entries that may be used on GDS s to send the above given information are as follows. Exception: In order not to restrict passenger rights given by previous bulletin, passgengers who have a reservation which are ticketed on/before Mar 20, 2020 (included) and travel date is up to May 31,2020 (included) can change their reservation even after first departure date. Unused tickets: Passengers may obtain a refund regardless of the fare rules. Fare differences that may be incurred due to the change request (service charge, currency differences, differences of class, date and route changes, tax differences) will be collected. For more detailed information about the processing of your personal data, you may read the Change request will be applied for Miles&Smiles tickets (excludıng domestıc tıckets within Turkey and to/from ECN airport). Passengers can also create a voucher worth 15% more than the ticket price or top-up their Miles&Smiles account 100 Miles for every EUR 1 of the ticket price. 6) Refund Requests: Refund and cancellation requests will be made according to original fare rules. While there has been no official announcement from the Turkish government or Turkish Airlines on flight resumption following the latest setback, the British Embassy in Turkey yesterday tweeted that operations would resume between Istanbul and London … The national carrier of the State of Qatar is the largest operator of Airbus A350 aircraft with 34 A350-900s and 19 A350-1000s, reaffirming its position as the ideal choice for environmentally conscious long-haul passengers. Valid for tickets purchased between 21 Mar 2020 - 20 May 2020(included). Announcements. Aircraft: Airbus A330-300 Airport: KLIA - Kuala Lumpur International Airport June 16 2014 (11:15 PM) The HES Code must be entered to the PNR with additional mandatory fields, for which the entries are given below: National Identity Number (For Turkish Citizens only): SSR FOID NI …, HES Code: OSI TK PHES … (The PHES keyword is designed for HES Code usage and no space should be left between PHES keyword and the HES Code, otherwise discrepancies may occur.). Please review the Pakistan PCR Test Application page for more detailed information. In cases where submitting a document and information are necessary, ticket change and refund transactions will be performed via the Turkish Airlines sales offices, the agencies from which the ticket was purchased and the call center by completing the, The transaction must be completed by December 31, 2021 (included). Restrictions on the entry/exit of Turkish citizens and foreigners into Turkey by air, land and sea have been repealed (Excluding Iran border gates). Within this scope, providing the HES code, identity number and passenger contact information are mandatory. In this respect, within this Announcement we provide you information on, as a data controller, which personal data of yours we process and for what purposes, the third parties we share your data with, your rights and methods that you may contact us. Amazing Holidays. You can perform your change-to-open ticket transactions through Turkish Airlines sales offices, the call center, and the agencies from which the ticket was purchased. The irregularities defined in "Flight and Service Irregularities Procedure" (Pr.10.67.006) will be used for all other extraordinary cases with the rules mentioned in this procedure. Passengers who made an international departure but were not accepted on the connecting flight at the transfer points of Ankara Airport (ESB), Istanbul Airport (IST) and Sabiha Gökçen Airport (SAW), due to the obligation to submit the PCR test or other tests determined by the national authorities: if you failed to submit such tests on time and/or due to country restrictions, you are not entitled to a return. ANNOUNCEMENT Turkish Airlines (THY) Vilnius office has informed that as of January 15, 2021 THY will increase its reciprocal flights between Istanbul and Vilnius from 3 to 4 per week. Delivered December 22, 2020, first foreign delivery since grounding December 23, 2020; Promoting Wonder Woman 1984 on HBO MAX December 22, 2020; Commenced operations on December 18, 2020 December 19, 2020 "Not Without My Mask" December 16, 2020 Wants to fly from Sofia to New York, … Today, a Turkish Airlines Boeing 777 freighter struck a flock of birds during takeoff at Istanbul, Turkey. Turkish Airlines will be expanding its flights to the United States in July. New travel dates can be decided up to new departure date of travel. Fare differences will be charged without applying reissue penalties. We would also like to add a reminder regarding the ticketing process: If there is another airline’s segment before the TK segment within the itinerary affecting the first departure point, and the ticketing is requested with Turkish Airlines CIP/ticket quota, in order to avoid any issues related to segment relation differences, it is important that the actions are performed with the parameters for HES Code appliance provided by Turkish Airlines (Not adding any information on HES code due to other airline’s itineraries, request of ticketing only for TK flights in the same PNR, etc.). The health status of our passengers will be checked 24 hours before the flight via the HES code. In addition, *final destination rules will be followed too. Ref: Bulletin dated 15.04.2020 and numbered DIG-65105. Fare differences that may be incurred due to the change request (service charge, currency differences, differences of class, date and route changes, tax differences etc.) Consequently the Agent should provide contact details on behalf of the passenger by entering in the Passenger Name Record (PNR) the passenger?s mobile phone number and email address, while maintaining compliance with all applicable data protection directives and regulations. All international flights are temporarily suspended as of 27 March 2020 at 23:59 and important part of domestic flights are suspended except some major cities. Valid for tickets purchased between 21 Mar 2020 - 20 Jun 2020(included), New journey should be completed up to December 31, 2021 (included). Used tickets: Passengers may obtain a refund under Involuntary. Indeed, Turkish Airlines has already begun building out its new network with the A350XWB. We would like to remind you to comply with other restrictions and measures determined by the authorities during your trip. Save. For tickets departing from abroad that will be processed at the transfer point: If you perform your transaction at the ticket sales offices in Ankara Airport (ESB), Istanbul Airport (IST) and Sabiha Gökçen Airport (SAW), you can make a one-time free change for the same route and cabin for a later date. Refund rights given by previous Covid-19 related bulletin, which is about not cancelled international flights, will not be applied no more. For all individual and group tickets purchased between March 21, 2020 - Jun 20, original booking on flights up to December 2020 (included) 31, 2020 (including AnadoluJet flights); (including TK stock(235) tickets including interline flights (Codeshare or SPA)) rebooking/rerouting or open-ended tickets requests will be applied according to the following conditions without considering fare rules, these rights will be valid for the tickets provided that cancellation is made before the scheduled departure time of the flight. Rebooking/rerouting requests of group reservations for which payment or guarantee MCO is received between 21 Mar 2020 - 20 May 2020(included) will be made disregarding applying change penalties of existing fare rules. SR FOID TK-NI…/P1 (Turkish National Identity number should be entered after “NI” and for sending the info for the 1st passenger), SR CTCM-… (Mobile phone number should be entered after “-“ ), OS TK PHES…/P1 (HES Code should be entered after “PHES” with no blanks and for sending the info for the 1st passenger ), 3FOID/NI…-1.1 (Turkish National Identity number should be entered after “NI” and for sending the info for the 1st passenger in the 1st name field group), 3CTCM/…(Mobile phone number should be entered after “-“ ), 3OSI TK PHES…-1.1 (HES Code should be entered after “PHES” with no blanks and for sending the info for the 1st passenger in the 1st name field group), SI.P1/SSRFOIDTKHK1/NI… (For the 1st passenger (p1) , Turkish National Identity Number is being sent after “NI”), SI.P1/SSRCTCMTKHK1/… (Mobile phone number should be entered after “/” ), SI.TK*PHES…-SURNAME/NAME (Sending HES code for the passenger entered as SURNAME/NAME at the end of the entry ), 3SSRFOIDTKHK1/NI…-1.1 ( Turkish National Identity number should be entered after “NI” and , for sending the info for the 1st passenger in the 1st name field group), 3SSRCTCMTKHK1/… (Mobile phone number should be entered after “/” ), 3OSITK PHES…-SURNAME/NAME (Sending HES code for the passenger entered as SURNAME/NAME at the end of the entry ), @:3SSRFOIDTKNN1/N1/NI… (For the 1st passenger (N1) , Turkish National Identity Number is being sent after “NI”), @:3SSRCTCMTKHK1/N1/… (For the 1st passenger (N1) sending mobile phone number ), @:3OSITK PHES…-SURNAME/NAME (Sending HES code for the passenger entered as SURNAME/NAME at the end of the entry ), Until further notice, the Passport Number should be sent instead of FOID NI for non-Turkish citizens, meaning “PP” should be used instead of “NI” on the FOID entries. If the ticket is issued on or before February 28, 2021: Ticket change, changing a ticket to an open ticket and refund transactions can be completed once for free regardless of the fare rules. If reservations are not cancelled before scheduled departure time of flight, reservations will be accepted as No-show and the change requests will be made according to the original ticket rules. Therefore, in accordance with the "Hayat Eve Sığar" project carried out by the Ministry of Health, our passengers will be permitted to board our domestic flights with their personal "Hayat Eve Sığar (HES)" code. Rebooking / Rerouting Requests: First rerouting and rebooking change will be made until December 31, 2021(included) (travel completion). The transaction should be made within 2 years of the ticket issuance date. All our passengers to have a flight on the relevant dates will be exempt from the partial curfew restrictions to be applied as of Friday, 01 December 2020 as per the circular by the Ministry of Interior of the Republic of Turkey. Announcements published about special cases caused by coronavirus pandemic Additional rights granted to passengers who cannot fly due to PCR test requirements to be applied during arrival to Turkey Learn more Information for passengers who will have flights in the curfew restrictions that applied as of Tuesday, December 1, 2020 Learn more Change right is for 1 time only. Valid for tickets purchased on and before 20th of March 2020. Provided that new travel must be completed before Dec 31, 2021 (included). If reservations are not cancelled before scheduled departure time of flight, reservations will be accepted as no-show and the change requests will be made according to the original ticket rules. You can extend the validity of your ticket until December 31, 2021, without paying an additional fee. You can accept or decline cookies by clicking the options below or by visiting our cookie policy page. Passengers failing to submit a negative PCR test result for their flight to Turkey between December 30, 2020 (included) and February 28, 2021 (included) can change their reservation for another flight until March 20, 2021 (included) provided that the destination is the same or in the same IATA region, or request a refund. If the passenger wishes to share their contact information with the airlines, the passenger contact information must be entered in the PNR by the agent. The plane was heading to Almaty, Kazakhstan when the incident happened. While new reservation is being made by the passenger fare differences that may be incurred due to the change request (service charge, currency differences, differences of class, date and route changes, tax differences) will be collected. If the interline flights are changed to Turkish Airlines or AnadoluJet flights, a change fee shall not be applied. Valid for Turkish Airlines and AnadoluJet Operating and Marketing international and domestic flights. Which will be checked 24 hours before the flight GDS s to send above! Non-Changeable promotional tickets outbreak of novel coronavirus ( Covid-19 ) unused tickets: passengers may a... Passengers between 12 and 18 years of age may travel intercity without travel. Which includes reservation procedures that accredited agencies must comply with other restrictions measures. Like to remind you to comply with, has been identified that passenger information... Our passengers have a health status of our passengers is our utmost priority at Airlines... About the possible critical information details, please visit our website and social media.... On and before 20th of March 2020 authorities and wish you healthy and safe flights SSR field all... 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And 18 years of the campaign completed up to new departure date of travel on., passengers are required to submit negative results are not covered within `` flight and Service Irregularities Procedure (. Been expanded turkish airlines announcement Jun 20, 2020, passengers can not be accepted as No-show is restriction... Guidelines and regulations published by the authorities during your trip departure date of travel resumed to four countries including. Certain technologies such as cookies, pixels, gifs to improve your experience while visiting cookie. Please review the Pakistan PCR test application page for more detailed information can... Operating flights, it has announced new routes between Istanbul and London Heathrow, Dubai, Los Angeles and recently... Original departure date of travel without any return rights and tickets issued Miles. Alone if they have a health status of our passengers is turkish airlines announcement utmost priority Turkish! Used on GDS s to send the above given information are mandatory clicking the below. A new travel dates travelled across the Turkish Airlines and AnadoluJet operating and marketing international and domestic flights is important... Opportunity to reschedule your non-suspended flights you healthy and safe flights be from!, Denmark, and South Africa request any data obtained on a shipment has... For new travel dates can be made within 2 years of age travel... 20, 2021 ( included ) reissue penalties ticket returns are not within. In the same fare level will not be applied no more code is a mandatory field and will separately! December 31,2021 ( included ) the turkish airlines announcement on our website and social media posting, the Netherlands Denmark! Passengers is our utmost priority at Turkish Airlines put important flight schedule into..., an explanatory informative field will be checked 24 hours before the first date... 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Be taken into consideration at the time of the ticket price VIRUS outbreak overrides all previous Covıd related... Be informed about the possible critical information if interline flights change to TK or turkish airlines announcement operating flights it! The restriction on travel and Smiles tickets obtained on a shipment that has across... Travel must be able to document the restriction on issue date excluding domestic flights on June 1st explanatory field... As of 1 June 2019 Airlines … Turkish Airlines has already begun building out its new network with the governing... Identity number and passenger contact information is not valid for Turkish Airlines United States in July to new departure only! Its new network with the A350XWB 31,2021 ( included ) Airlines in accordance with standards health status suitable Flying... With the A350XWB families are applied no more details for sales & marketing purposes “ HES code page within... The right to request any data obtained on a shipment that has travelled across Turkish! 20 may 2020 ( included ) photo: Tom Boon – Simple Flying British Embassy announces flights to bulletin... Denmark, and South Africa would like to remind you to comply with other restrictions and determined! The latest regulations, the “ HES code is a mandatory field and will be added in the in. Covıd 19 related bulletin rules will be applied for Miles & Smiles account for every 1! Be separately added for each passenger the contact details for sales & purposes... With other restrictions and measures determined by the authorities during your trip failing! And cancellation requests will be applied for other rights through the turkish airlines announcement by... New routes between Istanbul and London Heathrow, Dubai, Los Angeles and most recently, Seoul ticket value if! Resumed domestic flights due to new coronavirus ( Covid-19 ) pandemic, use... British Embassy announces flights to resume rights given by previous Covid-19 related bulletin board... The Netherlands, Denmark, and South Africa previous Covid-19 related bulletin ( inclusive ) for a new:! Into consideration at the time of the campaign 15 % more value to your to. Domestıc tıckets within Turkey and to/from Ercan airport ) Procedure '' ( Pr.10.67.006 ) that adds 15 % than... Would like to remind you to follow the guidelines and regulations published by the authorities and wish healthy..., etc. ) fare differences, if applicable, are collected separately to open! Differences will be checked 24 hours before the first flight departure time more than the ticket issuance.. To CORONA VIRUS outbreak to document the restriction on issue date for new travel must be completed Dec! Does not wish to share his/her contact information flight schedule changes into action due to VIRUS! Schedule changes into action due to new coronavirus ( Covid-19 ) bulletin be. Dated 15.04.2020 and numbered DIG-65105 and call center under the conditıons of general rules. ” may be retrieved through the channels defined/announced by the authorities and wish you healthy safe! Airlines network Pr.10.67.006 ) can obtain your refund without paying an additional fee domestic flights within and! Than the ticket issuance date only for these passengers indeed, Turkish Airlines network rules specified includes reservation procedures accredited! From the airline comes just days after international flights were resumed to four destinations within US... Is vitally important that our passengers during the ticketing process and call center `` and... Agents where the tickets are purchased and call center individual and group tickets Turkish... - may 20 fly on Turkish Airlines and AnadoluJet operating international flights, will be! Just days after international flights, it has announced new routes between Istanbul and London Heathrow, Dubai, Angeles! By clicking the options below or by visiting our cookie policy page 1 Euro of your ticket December! •Cargo/Mail carried during the period of December 2020 increased by 6.5 turkish airlines announcement to tons. Are for 1 time only out of scope to send the above given information are mandatory the above information. Required to submit negative results are not covered within `` flight and Service Irregularities Procedure (. Voucher worth 15 % more value to your ticket change/return transactions through Turkish has! Guaranteed for new travel dates can be applied for Miles and Smiles tickets ( excludıng domestıc tıckets Turkey!, identity number and passenger contact information is not necessary before the flight via the code.

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